Fixed CTC: Upto Rs 3 Lpa + Whopping Incentives
Location: Noida, Sec-132 (On-Site)
About Adrubix:
We are a cutting-edge 360° Digital Marketing Agency with a vision to unleash unprecedented growth for D2C, B2C, B2B, B2B2B, B2B2B2C, SMEs, and MSMEs. Our focus is on facilitating a one-tap tailored suite, primarily comprising SEM, PPC, SEO, SQL/MQL, Affiliate Marketing, Lead Generation, Influencer Marketing, etc.—an untapped reservoir of potential.
Glimpse About the Role:
We are proactively seeking a versatile and go-getter Customer Delight Maverick with hands-on experience in the entire gamut of hardcore sales, especially in the real estate vertical. As a Customer Delight Executive, your primary responsibility will be to nurture leads that should eventually turn into customer acquisition. You will play a vital role in driving sales, building relationships with potential customers, and achieving sales targets.
Key Responsibilities:
Client Engagement and Relationship Management:
– Engage with potential customers and nurture leads, ensuring a deep understanding of their requirements and preferences.
– Conduct thorough consultations to assess client needs, budget constraints, and desired property attributes.
– Develop and maintain strong, trusting relationships with clients to enhance loyalty and customer retention.
Personalized Customer Experience:
– Offer expert advice and guidance to clients regarding real estate investment opportunities, property comparisons, and market trends.
– Present property options that align with clients’ preferences and facilitate property viewings as necessary.
– Assist clients in making informed decisions by providing accurate and up-to-date information on properties, financing options, and legal aspects.
Seamless Sales Process:
– Collaborate with the sales team to create tailored sales strategies that align with customers’ unique requirements.
– Ensure all paperwork and documentation related to property transactions are accurate and processed efficiently.
– Liaise with the operations team to ensure timely and smooth handover processes for purchased properties.
Issue Resolution and Escalation Management:
– Act as the main point of contact for clients, addressing any queries, concerns, or issues promptly and professionally.
– Escalate complex issues to the appropriate department and follow up to ensure timely resolutions.
Feedback and Continuous Improvement:
– Solicit feedback from clients post-sales and use this information to identify areas for improvement in customer service and satisfaction.
– Continuously stay updated on real estate market trends, competitor activities, and best practices to enhance service offerings.
Qualifications and Skills:
– Bachelor’s degree in Business, Marketing, Real Estate, or a related field.
– Minimum 1 year of experience is required in real estate hardcore sales or similar roles.
– Proven track record in real estate hardcore sales, with a focus on steering sales targets and delivering abundant customer experiences.
– Exceptional communication skills, both written and verbal, to effectively convey complex information to clients.
– In-depth knowledge of the local real estate market and property-related legal issues.
– Excellent problem-solving abilities and a customer-first mindset.
– Highly organized and able to manage multiple clients and transactions simultaneously.
– Proficiency in relevant software and tools (CRM systems, property listing platforms, etc.).
– Adept in Cold Calling.
– Astounding in Lead Nurturing.
Brownie Points:
– Have worked in the conglomerate of Real-Estate Sphere.
– Have worked in a Startup.
– Well-versed in regional languages.
Why ADRUBIX?
– Opportunity to get a ticket for a rocket ship.
– Opportunity to become a member of an elite club.
– Opportunity to work with a stellar team to ace your career.
– Informal Dress code.
– Flexible work hours.
– 5 Days working.
Note: Only female folks who are willing to relocate to Noida and can join immediately should apply.
P.S: Interested folks can share their resume, cover letter by outlining their qualifications and experience for this role to [email protected]. We thank all applicants for their interest, albeit only those selected for an interview will be contacted.